Host agreement

Last updated 10 November 2026. Operated by Muhammad Ibtisam Imran, an individual (sole proprietor) resident in Pakistan.یہ دستاویز انگریزی میں ہے۔ کسی فرق کی صورت میں انگریزی متن معتبر ہوگا۔ سوالات کے لیے واٹس ایپ کریں: +92 336 9099340

1. The agreement

This Host Agreement is between you (the "host") and ibnb, operated by Muhammad Ibtisam Imran, an individual (sole proprietor) resident in Pakistan. It applies from the moment you publish a listing and sits alongside the Terms of service, which also bind you. If the two conflict, this agreement wins for hosting matters.

2. Who may host

• You must be 18 or over, with a verified email address, a Pakistani mobile number and a bank account or mobile wallet in Pakistan in your own name for payouts.
• You must own the property or have the owner's written permission to let it for short stays. If a lease, housing society, building management, cantonment board or local by-law forbids short lets, you may not list.
• If you manage property for someone else you must say so in the listing and remain responsible to ibnb for it.

3. Your listing

• Everything in the listing must be true: the photos must be of this property, the map pin must be accurate to the street, and amenities, bed counts, guest limits and road or season notes must be current. Update the listing when anything changes.
• Set your house rules using the structured options (families only, couples policy, bachelor groups, smoking, pets, caretaker, quiet hours). Guests only see your place if they match the rules, so set them honestly. Rules must be lawful; refusing a guest for their ethnicity, province, religion or sect is not a house rule and is not allowed.
• Keep your calendar accurate. A booking that is confirmed on ibnb is a promise; double-booking with another platform counts as a host cancellation (section 7).
• ibnb reviews new listings before they go live and may ask for proof of ownership, a CNIC, or more photos. We may decline or remove any listing, and we may edit titles and descriptions for clarity.

4. Legal compliance

• You must comply with provincial and local laws that apply to letting rooms to travellers, including any registration or licence required for guest houses or tourist accommodation in your province or district, and any rules of your housing society or cantonment.
• Keep a guest register with each adult guest's name and CNIC or passport number, as police and district authorities require, and report foreign nationals where the law requires it. Check CNICs at check-in; ibnb's online verification does not replace this.
• Keep the property safe: working locks, safe wiring and gas appliances, a fire extinguisher where there is a kitchen, and clear information for guests about water, electricity, heating and how to reach you or the caretaker at night.

5. Prices, fees and payment collection

• You set your nightly price, weekend and peak prices, cleaning fee and minimum stay in rupees. Guests see your price plus ibnb's 9% guest fee as one all-in total.
• You appoint ibnb as your limited agent to collect payment from the guest. When the guest has paid ibnb, the guest has paid you, even if ibnb has not yet paid the money to you.
• ibnb keeps a host fee of 3% of your stay and cleaning amounts. It is deducted from the payout; you do not pay it separately.
• You must not ask a guest for any extra payment outside the platform for the stay itself. Optional extras (meals, a jeep, extra guests you agree to) must be agreed in writing with the guest and are not covered by ibnb.

6. Payouts

• Your payout for a confirmed booking becomes due 24 hours after the guest's check-in, provided the guest has not reported within that time that the place was unavailable or materially not as described. It is sent to the bank account or wallet on your profile, normally within 3 working days of becoming due, and shows in your dashboard.
• If a guest cancels, you receive whatever the listing's cancellation policy leaves you, less the host fee on that amount (see the cancellation policy).
• We may hold a payout while a complaint, damage claim or suspected fraud is investigated, and may set off amounts you owe (for example a refund caused by your cancellation) against future payouts.
• Make sure the account title matches your profile name; payouts to accounts in other names are refused by banks and delay payment.

7. Cancelling as a host

• Cancel only when you truly cannot host (illness, damage to the property, a road officially closed). Tell the guest and ibnb immediately.
• The guest receives a full refund including the guest fee. For a cancellation within 7 days of check-in, or a second cancellation in 12 months, we may charge you a cancellation fee of up to 10% of the booking value, mark the dates as blocked, and lower your listing in search. Repeated cancellations lead to removal.
• You may end a stay early, without refund, if a guest breaks the house rules, brings unregistered guests, or behaves unlawfully. Tell us the same day, with the facts.

8. Guests, caretakers and co-hosts

• Confirmed guests receive your name, phone number and the property address. Use their details only for the stay.
• You may name a caretaker or co-host who receives arrival details and can speak to guests. You remain responsible for what they do.
• You may review guests after the stay. Reviews must be honest and free of personal data.

9. Damage and disputes

• Report damage within 48 hours of checkout, with photos and an estimate. We will put it to the guest and, where the evidence supports it, ask them to pay. ibnb does not insure your property and does not guarantee recovery; consider household insurance that covers paying guests.
• If a guest complains that the place was not as described, we will ask you for your side before deciding on any refund. Refunds caused by inaccurate listings are deducted from your payout.

10. Taxes

You are responsible for income tax on your hosting earnings and for any provincial sales tax that applies to accommodation services where you are. ibnb can give you a statement of payouts for your returns, and will withhold tax from payouts only if the law requires it, telling you when it does.

11. Content

You give ibnb a licence to show your photos and text on the site, in search results and in ibnb's own marketing while your listing is live and for a reasonable time afterwards. You confirm the photos are yours or that you have permission to use them.

12. Suspension and ending

• You can pause or remove a listing at any time; confirmed bookings must still be honoured or cancelled under section 7.
• We may suspend or remove listings or hosts for inaccurate listings, off-platform payments, discrimination, safety problems, repeated cancellations, or breaches of the law or these terms.
• Amounts owed by either side survive the end of this agreement.

13. Liability and law

ibnb is a marketplace and is not responsible for guests' conduct, for damage to your property, or for loss of earnings. Our liability to you for anything connected with a booking is limited to the host fee we earned on it, except where the law does not allow such a limit. This agreement is governed by the laws of Pakistan and the courts of Islamabad.